Category: General

Service Requests: Effective on December 1st, 2018 all service requests should be directed to the KONE Customer Care Center at 1-877-276-8691. Your call will immediately be dispatched to your local KONE service technician. KONE Customer Care Center agents can provide real-time tracking of the entire process, from your technician’s response to your call, arrival at […]

Read More

We are pleased to announce that effective December 1st, 2018 the service business of Eltec Elevator Ltd. will be acquired by KONE Inc., a proven leader in elevator service, repair, and modernization. Our decision to partner with the KONE team was driven largely by KONE’s strong commitment to reliable and quality customer service that you […]

Read More

Many property managers and building owners across BC have been notified of the British Columbia Safety Authority (BCSA) Safety Order SO ED 2014-02 for Firefighters Emergency Operations (FEO). The safety order was initially released in 2015 and compliance was required by December 31st 2016. As of April 2017, the BCSA has advised that over 1100 […]

Read More

Your elevator is getting older and you are thinking about a modernization of your elevator in New Westminster?   Here are some tips for modernizing your elevator: Always ask for different quotes. Modernizing an elevator can be a very technical matter and each supplier has its own specific features. Request at least 2 quotes and […]

Read More