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The Table of Contents:

Owners Guide:

Property Managers Guide:

How to care for the elevators interior:

OWNERS' GUIDE

OWNER'S GUIDEIf you are an owner of a building or a property manager, the building is part of your business! In business you are faced with competition. The strength of your business is the image of your building among existing tenants and of potential new tenants.
Your elevators have to meet their expectations, which are changing as better buildings are built.
Eltec Elevator Ltd. has specialists who can make sure; your investment in your elevator equipment or any upgrade shows a positive return.
Together with you, we can decide what speed and performance levels your tenant's need and we can offer solutions.

What is an Elevator?

There are two basic kinds of elevators.

  • Roped Hydraulic and Holeless Hydraulic Elevators: the elevator is raised or pushed up by oil through a plunger in a cylinder attached to the underside of the elevator. This elevator is primarily used in low-rise buildings. The major advantage to this elevator is that it does not need a penthouse or overhead support to house the machinery.
  • Traction elevator: is hoisted up or pulled up from cables from an overhead machine.
  • Geared up to 500 fpm
  • Gearless is used in a high-rise office building.

How they function?

Have you ever wondered what really happens when you push a floor button in an elevator?

Going UP...

Elevator control panel

  • When the floor button is pushed to go up; this action energies the microprocessor in the control panel. Than this sequentially starts the pump motor, then this in turn forces oil from the storage tank to the cylinder, it than displaces the piston and the elevator moves up to the desired floor.
  • As the elevator approaches the required floor the slowdown progression begins using the electro/mechanical switches generating a level and smooth landing.
  • The elevator has reached the desired floor. The door operator instigates the door opening sequence. The door operator, attached to the car door, connects the hall door and unlocks it. Both doors than open simultaneously allowing the passenger to leave. .

 

Going Down

  • The floor button is pressed for the elevator to travel down and this in turn electronically initiates the opening of the hydraulic control valve.
  • The hydraulic control valve oversees the flow of oil through the hydraulic system and is the key component to the smooth operation and leveling of the elevator. The opening of this valve allows the stream of the cylinder back to the storage tank.
  • The weight of the piston and the elevator car, plus the weight of the passengers create pressure to ensure this flow. The pressure will vary slightly on the number of occupants and this consecutively will affect the downward speed of the elevator car..

Good working relationship with elevator contractor?

Obviously top performance is what owners and managers of buildings expect from their elevators, but what is just as important is prompt and friendly service from the elevator contractor. A positive working relationship assures that the elevators, a key element of a building, is taken care of.

Part of good service should be:

  • Understanding of your elevator equipment and the requirements of the buildings tenants.
  • Consultation and recommendations for any improvements required.
  • Custom designed maintenance program to check, lubricate and adjust the elevators on a regular schedule.
  • Replacement or repair of parts that are subject to wear and tear.
  • 24 -hour emergency services throughout the year.

Guidelines for proper use of elevator equipment:

For efficient elevator operations and shorter stop times and faster round trip service it is important that every passenger is familiar with the guidelines and use of proper elevator equipment.

How to call for an elevator?

 
  • To send for an elevator; press the desired up or down push button in the hall station. The push-button will illuminate, indicating that the call has been registered.
  • To obtain the required floor; press the desired floor number on the push- button in the car station. The light will illuminate indicting your call has been registered.
  • Press only the push-button once for the floor you desire. This will prevent the elevator from making unnecessary stops and slowing the elevator service.
  • If the elevator stops and a new passenger gets on move quickly to either side away from the elevator doors. This will not only make it easier for your fellow passenger to enter but it will also enhance passenger convenience and improve the elevator efficiency.
  • The use of the door open button; if you are in the elevator and wish to re-open the doors when they are not closing push this button. However it is not recommend reaching into the door opening to retract the safety edge, as this will disrupt the Micro Light's infrared beams. These devices are provided to re-open the doors when an obstruction occurs.
  • Enter and exit the elevator quickly. Do not manually hold the doors open, as this consequently will delay elevator service for other patrons.
  • Watch your step as entering and exiting the elevator. If you experience uneven stops call Eltec Elevator service specialist.
  • Instruct tenants to report any elevator malfunctions to the building manager.
  • It is recommended that children be taught the proper use of an elevator. However, they should never been left alone or allowed to play in an elevator as this may result in serious injury..

Security Guidelines:

 
  • Maintenance or security personnel should be familiar with the important safety features of the elevator, so they will be able to perform accordingly to the particular situation.
  • Elevator keys should be given to authorized personnel and kept in a central secured location near the corresponding elevator.
  • The machine room door should be locked at all times. Only authorized personnel should be allowed to enter and only elevator materials and maintenance equipment should be stored in this room.

How to care about the elevators interior:

 
  • Stainless steel: clean with a dish washing detergent such as soap and water this will remove, smears, fingerprints and daily spills. Consumer type glass cleaners and stainless steel cleaners may be used. It is not suggested that you use any hard abrasive cleaners on this surface.
  • Artifax: routine cleaning with a soft cloth dampened with plain tap water will be suitable to remove smudges and daily spills. Do not use any harsh abrasive cleaners of chemicals.
  • On baked enamel: clean with a mild detergent such as soap and water this will remove, fingerprints and daily spills. It is not suggested that you use any hard abrasive cleaners or chemicals on this surface.
  • Muntz (Bronze): this surface is coated with a lacquer finish which should be waxed weekly with paste wax (for clear coat finishes) as this will prevent scuffing. It is recommended that a routine cleaning with a damp cloth with plain water will remove basic smears and spills. Do not use any harsh abrasive detergents or chemicals. Muntz metal will need to be refinished from a professional restoration specialist occasionally.
  • Plastic laminates: clean with a mild detergent such as soap and water this will be sufficient. Do not use any harsh abrasive cleaners of chemicals.

Safety Features in an elevator:

 
  • Photo Eye: This device is mounted on the elevator doors and two light beams are used to detect any obstacles that may be in the doors opening. If the beam is interrupted the doors will not close and will automatically re-open if already closing. This device is used with Safety Edge.
  • Safety Edge: This special feature is mounted on the car doors and works to re-open the doors if retracted when closing. Require contact to reopen the elevator doors. This device is used with the component Photo Eye.
  • Micro Light: Mounted on the car doors this is a sequence of infrared beams that cover the door opening; know as a complete curtain of protection. If one of these beams becomes interrupted the doors will not close or will not open automatically. Micro Light door protection system replaces both the Safety Edge and Photo Eye systems.
  • Vent Slots: These vents are equipped in the elevator to ensure that the air is evenly distributed throughout the car.
  • Hoistway Door Keyway: This device allows access to the hoistway if the elevator is not located at the landing. In case of emergency trained personnel should only access the device.
  • Emergency Exits: All elevators are equipped with emergency exits located either on the top of the car or on the side of the car and sometimes can be located in both areas. It is imperative that these exits should be locked at all times and only accessed by trained personnel.
  • To ensure optimum safety and performance of your elevator it is imperative that routine maintenance and service checks are is performed. At Eltec Elevator we offer a diverse range of maintenance plans that guarantee your elevator receives top performance and continued safety requirements.

Reaching new heights…the history of the elevator:

Prior to the invention of the elevator, five to six stories were the maximum height of masonry buildings. This all changed in the 19th and 20th centuries the introduction of the hydraulic elevator, and then the electric elevator followed and the rest is history!

 
  • Primitive elevators and hoists were managed by human and animal power or by water wheels were in use as early as the 3rd century BC.
  • 1743 the first modern elevator assumed to have been built in France for Louis XV at the Palace of Versailles.
  • 1852 Elisha Otis invented the first safe elevator this was a mechanism for a lifting platform a clamping device that stops the elevator from free falling.
  • 1854 the safety brake was invented. This was a heavy spring that would engage to snap the break into place stopping the elevator.
  • 1857 Otis completed the installation of the world's first passenger elevator for a company store in New York City.
  • 1867 Leon Edoux built the first secure hydraulic elevator that was water driven and equipped with a stopping mechanism.
  • By 1871, passenger elevators were being installed in office buildings and these all were powered by steam engines.
  • The late 1870's brought the invention of hydraulic elevators, which relied on water pressure instead of steam. The car was connected to the top of a piston, which moved up and down in a cylinder. This movement was than controlled by a hydraulic valve.
  • 1878 the first hydraulic passenger elevator was installed in New York City.
  • Today elevator cars still ride up and down a vertical track, raised by a hydraulic system. Clamping devices stop the cab from falling. If a cab over-speeds, a safety brake will slow and stops it. The same design principal that Otis invented his safety elevator in the 1850's.
  • 1889 saw the introduction of the first elevator connected to an electric motor. This lead to new elevator designs and taller building construction in the 1890's.
  • 1903 the first Gearless Traction Electric Elevator (which would become the major component of the elevator industry) was installed in New York City.
  • 1924 the first elevator Signal Control System came into affect. Though an attendant was still needed to close the door and to direct passengers, otherwise the elevator control system was automatic.
  • 1948 Otis introduced the "autotronic" (automatic and electronic) elevator control system. The elevator went to floors in the order that the call buttons were pushed.
  • In 1982 Otis introduced the geared, variable-frequency elevator with single-phase power supply. This system adjusts the weight in the car, and its motor provides a smoother ride than in previous models.

PROPERTY MANAGERS GUIDE

About elevators:

Before calling for Service:

In order to save yourself time and money, check the items below, before calling your elevator contractor. This may save the cost of a service call and place the elevator back in service quickly.
Consult with your elevator contractor concerning what is and what is not covered under your maintenance agreement and to understand what maintenance operations you should perform between service calls.

 
  • Make sure the run/stop switch in the car station is in the normal "run" position.
  • Check all key operated switches and make sure they are in the normal "run" position.
  • Be sure the hoistway doorsill and cab door are free of debris. Both sills should be cleaned regularly. Foreign objects such as gum wrappers, paper clips and other trash can collect in the sills preventing the doors from operating properly and may shut down the elevator.
  • If the elevator has shut down at a landing with the doors open, and the sills are free of debris, press the door close button until the door closes. Then determine if the elevator has returned to normal operation.
  • Check for blown fuses or tripped circuit's breakers in the meter room.
  • Be sure your building has full power from the power company.
  • For Oil Hydraulic applications, if the elevator has been at rest for an extended period of time, run the car up and down the hoistway several times. This will heat up the oil in the power unit, ensuring optimum performance.

Emergency procedures:

Power failure: In the event of a power failure your elevator will do on of the three things depending on the type of emergency power operation your elevator has.

 
  • Automatic Lowering, Manual Selection to Run: The elevator will automatically lower itself to a pre-determined landing and cycle the doors. The elevator will stay at this landing until the car is manually selected run again.
  • Automatic Lowering and Shutdown: If there is stand by power supply, the elevators will automatically return to the lowest landing, and the doors will open allowing the patrons to exit. The doors will than close and the elevator will shut down. If the landing is above the elevator at the time the power is lost, the elevator will move to the next lowest landing, cycle the doors and shut down. This operation is only available with Oildraulic applications.
  • Automatic Lowering, Automatic Section to Run: The elevators will automatically lower to a pre-determined landing and doors will cycle. Than the controller will automatically select an elevator to run. A manual override switch is provided that, when activated, will override the controller and provide manual selection to run.

Trapped Passengers:

If the elevator for some reason becomes stalled with passengers in the car, please do not try to rescue them leave this to a trained authorized service technician.

 
  • Find out if anybody is injured or ill. If so send for medical assistance.
  • Contact Eltec Elevator office at 604. 986-1896. Inform them of the location you are in: Name of building, address and the situation.
  • Establish and maintain communication with the passenger(s) inside the elevator. This is done by using the elevators telephone or the intercom or by calling through the doors. Reassure the passenger(s) that steps are being taken to remove them from the elevator.
  • Find out how many passenger(s) are in the car.
  • Ask if the standard elevator lighting is on or is the emergency lighting on. This will indicate the degree of the power failure.
  • Tell the passenger(s) to stand away from the doors.
  • No smoking is permitted in car of the elevator.

Fire Service:

Fire service
  • Never use the elevator in the event of a fire; this includes disabled and elderly persons.
  • The fire is automatically initiated by the buildings smoke detectors and this in turn will activate the Fire Service Key Switch located in the hall.
  • When the switch has been engaged the elevator calls are cancelled and the elevators will return to the main floor and the doors will remain open.
  • Firefighters than may activate the Fire Service Key Switch in the elevator and gain control of the car.

Resume operation:

 
  • Return the elevator to the assigned service floor, hold constant pressure on the DOOR OPEN PUSH-BUTTON and turn the FIRE SERVICE KEY SWITCH in the BYPASS position. Pause momentarily, and then turn the Keyswitch to the OFF position.
  • Only authorized personnel should be allowed to reset the fire service after being certain there is no fire in the building and the smoke and heat detectors have been reset.

How to care for the elevators interior:

 
  • Stainless steel: clean with a dish washing detergent such as soap and water this will remove, smears, fingerprints and daily spills. Consumer type glass cleaners and stainless steel cleaners may be used. It is not suggested that you use any hard abrasive cleaners on this surface.
  • Artifax: routine cleaning with a soft cloth dampened with plain tap water will be suitable to remove smudges and daily spills. Do not use any harsh abrasive cleaners of chemicals.
  • On baked enamel: clean with a mild detergent such as soap and water this will remove, fingerprints and daily spills. It is not suggested that you use any hard abrasive cleaners or chemicals on this surface.
  • Muntz (Bronze): this surface is coated with a lacquer finish which should be waxed weekly with paste wax (for clear coat finishes) as this will prevent scuffing. It is recommended that a routine cleaning with a damp cloth with plain water will remove basic smears and spills. Do not use any harsh abrasive detergents or chemicals. Muntz metal will need to be refinished from a professional restoration specialist occasionally.
  • Plastic laminates: clean with a mild detergent such as soap and water this will be sufficient. Do not use any harsh abrasive cleaners of chemicals.

 

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